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What do I do when I see the Bitlocker Recovery Screen?

You probably recognize this screen, if not a screenshot is below. This is what to do when you see the Bitlocker Recovery Screen!

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Bitlocker Recovery Key Entry Guide

When you see the blue "Bitlocker recovery" screen:

Step 1: Press Esc to open more recovery options

Step 2: Select "Enter recovery key" or "Type the recovery key"

Step 3: Enter your 48-digit recovery key when prompted. The key looks like this: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX

Step 4: Press Enter to unlock the drive and continue booting

To get your recovery key:

Contact IT support. We have your recovery key on file.

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