DTC Client Portal
User guide for DTC's Client Portal at my.dtctoday.com. Covers account setup, the dashboard, support tickets, quotes, billing, approvals, payment methods, profile management, and frequently asked questions.
Getting Started
The DTC Client Portal is your one place to manage everything related to your IT support with DTC....
Your Dashboard
The Dashboard is the first thing you see after signing in. It gives you a quick snapshot of what ...
Support Tickets
The Service Tickets section is where you submit IT support requests and track their progress. Whe...
Quotes
The Quotes section is where you review, approve, or reject proposals from DTC for new equipment, ...
Billing and Invoices
The Billing section lets you view invoices, make payments, download invoice PDFs, and submit bill...
Approvals
The Approvals page is your central hub for everything that needs your review or response. This in...
Payment Methods
The Payment Methods page lets you manage the credit cards and bank accounts on file for your orga...
Your Account Team
The Your Account Team section is a dedicated space for conversations with your DTC account manage...
Your Profile
The Profile page lets you update your contact information. Keeping your details current helps us ...
FAQ and Troubleshooting
Quick answers to common questions about the DTC Customer Portal. Account and Access I signed up ...
Understanding portal statuses
Every invoice, quote, deposit, and ticket in the portal shows a status badge. These badges tell y...
Setting Up Your Portal Account
This page covers everything you need to get started with the DTC Client Portal — whether you're b...