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Miscellaneous - Table Index
All 48 tables in the Miscellaneous category. Table Type Columns Key AIAssistantRequest BAS...
Trees & Navigation - Table Index
All 10 tables in the Trees & Navigation category. Table Type Columns Key Bookmark BASE TAB...
Identity & NHD Platform - Table Index
All 13 tables in the Identity & NHD Platform category. Table Type Columns Key NHD_IDENTITY...
Security & Access Control - Table Index
All 19 tables in the Security & Access Control category. Table Type Columns Key ADFSIDS BA...
Vendor Integrations - Table Index
All 83 tables in the Vendor Integrations category. Table Type Columns Key AWSDetails BASE ...
Integrations (General) - Table Index
All 29 tables in the Integrations (General) category. Table Type Columns Key ConnectedInst...
Schema Overview
Generated from HaloPSA's SQL Server INFORMATION_SCHEMA.COLUMNS via the DTC Dash Report API. Sourc...
Your Account Team
The Your Account Team section is a dedicated space for conversations with your DTC account manage...
Payment Methods
The Payment Methods page lets you manage the credit cards and bank accounts on file for your orga...
Your Dashboard
The Dashboard is the first thing you see after signing in. It gives you a quick snapshot of what ...
SOPs
DTC, Inc.SALES ENGINEERStandard Operating Procedure 1. Purpose This SOP defines the Sales Engin...
SOPs
PROJECT MANAGER Standard Operating Procedure 1. Purpose This SOP defines the daily and weekly w...
NinjaRMM → Halo PSA GUID Sync — Setup & Operations
Overview This page documents the setup and ongoing operation of the automated GUID sync between N...
Items Field Inspection & Bulk Updates
PowerShell utilities for inspecting Items API fields and performing bulk updates via HaloPSA API....
How to Create MSP360/Cloudberry Accounts for New Employees
Backup Management Platform Setup Guide for DTC Inc. Introduction This guide provides step-by-ste...
Internal DNS Zone Management
Scope: All DTC-managed client environments with Active Directory Audience: T1 / T2 / T3 Technicia...
Remote Access
Console/Support Access Primary tool: NinjaRemote (integrated with NinjaOne RMM) Quick support fo...
Cybersecurity Best Practices Checklist
This Cybersecurity Best Practices Checklist is Provided by DTC Inc. | Reviewed Annually | Version...
System Config Endpoints (cont.)
Attachments & Documents Attachment File attachments on tickets, actions, and other entities. GET ...
Email & Communications Endpoints (cont.)
Email & Communications (continued) IncomingEmail (continued) POST /incomingemail Create incoming ...