Remote Access
Console/Support Access
Primary tool: NinjaRemote (integrated with NinjaOne RMM)
- Quick support for end users and technician console access
- No permanent access required... on-demand connections
- Audit trail maintained through NinjaOne
Site-to-Site VPN
Used for connecting multiple office locations that share AD, file servers, or other internal resources.
- Built into the firewall... native site-to-site VPN between firewalls at each location
- Forward Domain rules work across VPN tunnels... remote sites without a local DC can forward AD queries to DCs at the hub site
- DHCP and DNS remain local to each site's firewall
Remote Workers
Cloudflare WARP (Zero Trust Network Access):
- Each client gets their own Cloudflare tenant
- Replaces traditional VPN for remote access
- Device posture checks and identity verification
- Split tunneling configured via Local Domain Fallback for AD domain resolution
- No traditional VPN infrastructure required
Legacy/Fallback: ZeroTier
- Used where Cloudflare WARP is not yet deployed
- Zero Trust Network Access without traditional VPN
- Lightweight agent on endpoint
Standards
- Traditional VPN is being phased out in favor of ZTNA (Cloudflare WARP)
- Split tunneling prohibited where traditional VPN is still in use
- All remote access methods must maintain audit trails
- Device posture checks enforced where supported