Recently Updated Pages
NinjaOne Backup — Agent Not Showing / Backup Not Appearing After Installation
Audience: T1 / T2 Use when: You've assigned a backup plan to a device in NinjaOne but the Backup ...
NinjaOne Backup — Agent Won't Install: TLS 1.2 & Prerequisites
Audience: T2 Use when: Lockhart fails to install on a device, or the backup agent isn't appearing...
FAQ and Troubleshooting
Quick answers to common questions about the DTC Customer Portal. Account and Access I signed up ...
Billing and Invoices
The Billing section lets you view invoices, make payments, download invoice PDFs, and submit bill...
Monthly Forecast SOP
Monthly Forecast Spreadsheet Standard Operating Procedure Version 1.0 | Owner: Project Manager ...
Quotes
The Quotes section is where you review, approve, or reject proposals from DTC for new equipment, ...
Your Profile
The Profile page lets you update your contact information. Keeping your details current helps us ...
Support Tickets
The Service Tickets section is where you submit IT support requests and track their progress. Whe...
Approvals
The Approvals page is your central hub for everything that needs your review or response. This in...
ZeroTier End User Guide
ZeroTier is used for secure network access to connect devices anywhere in the world as if they we...
Custom Fields & Configuration - Key Tables
Full column listings for the 3 key tables in this category. CONTROL (808 columns) # Column Typ...
Ticket Configuration - Key Tables
Full column listings for the 7 key tables in this category. CATEGORYDETAIL (14 columns) # Colu...
Clients & Sites - Key Tables
Full column listings for the 5 key tables in this category. AREA (332 columns) # Column Type L...
Invoicing & Billing - Table Index
All 40 tables in the Invoicing & Billing category. Table Type Columns Key ACCOUNTSINTERFAC...
Invoicing & Billing - Key Tables
Full column listings for the 5 key tables in this category. CHARGERATE (27 columns) # Column T...
Tickets (Faults) - Key Tables
Full column listings for the 13 key tables in this category. FAULTAPPROVAL (30 columns) # Colu...
Actions (Ticket Notes) - Table Index
All 7 tables in the Actions (Ticket Notes) category. Table Type Columns Key ACT BASE TABLE...
Actions (Ticket Notes) - Key Tables
Full column listings for the 3 key tables in this category. ACTARC (68 columns) # Column Type ...
Agents & Technicians - Key Tables
Full column listings for the 4 key tables in this category. SECTIONDETAIL (50 columns) # Colum...
Reports & Analytics - Table Index
All 63 tables in the Reports & Analytics category. Table Type Columns Key ANALYZERFILTER B...