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Contract Schema
Schemas Contract Supplier-side contract record. PropertyTypeDescription idintegerUnique contract ...
Action Endpoints
Actions Endpoints for creating, retrieving, and managing ticket actions (notes, emails, time entr...
Automation Endpoints (Part 1)
Automation & Workflows Automation Automation records track the execution state of runbook/workfl...
Contract Endpoints
Contracts Contract Supplier-side contracts. Use /SupplierContract to manage contracts with vendo...
Integration Framework Endpoints (cont.)
IntegrationDelta (continued) DELETE /IntegrationDelta/{id} Delete a delta record. ParameterTypeDe...
Faults Schema
Schemas Faults (Ticket) The core ticket object. Key fields: FieldTypeDescription idintegerTicket ...
Scheduling Schema
Schemas Appointment Core scheduling object used for appointments, tasks, shifts, meetings, and ho...
Integration Framework Endpoints
Integration Framework This section covers HaloPSA's integration framework — the APIs for connecti...
Quote Schema
Schemas QuotationHeader_View Paginated list response for quotation queries. PropertyTypeDescripti...
Ticket Endpoints
Core Tickets (Faults) Tickets in HaloPSA are referred to as "Faults" in the API. All endpoints re...
Scheduling Endpoints
Scheduling & Time Management Appointment Appointments represent calendar events, tasks, shifts, a...
Quote Endpoints
Quotes & Orders QuotationHeader GET /Quotation Summary: List of QuotationHeader Returns multiple ...
Welcome to DTC's Knowledge Base
This is the go-to place for all things DTC tech — from everyday IT basics to advanced specialties...
DTC & Black Talon
DTC Security Services vs Black Talon Security A comparison of DTC's security offerings against Bl...
DTC Client Portal Testing Scenarios
Hi Beta Tester! Thank you again. Here are a few scenarios we'd like to encourage you to explore...
Client Portal Beta Test User Guide
DTC Beta Tester User Guide Welcome to the DTC Beta Testing Program! We’re excited to have you ...
Signing Up & Logging In
How to Sign Up for BookStack BookStack is where DTC keeps internal knowledge — SOPs, guides, poli...
Client "Top Level"
What Is “Top Level” in HaloPSA? Definition “Top Level” is a custom, extra organizational field ...
What do I do when I see the Bitlocker Recovery Screen?
You probably recognize this screen, if not a screenshot is below. This is what to do when you see...
Windows Workstations MSA Standard Configuration
This document provides a comprehensive overview of the workstation configuration and optimization...