Search Results

6. Additional Services and Clarifications This Baseline Security Protections Policy outlines the standard security measures implemented by DTC. Services or protections not specified herein fall into the following categories:​ Additional Add-Ons: Some s...

5.4 Network Security a. All remote access is delivered via a Console Remote Access Solution or Network Remote Access solution (i.e., overlay network tunnels) with a Multi-Factor Authentication (MFA) enforcement feature for each end user. b. DTC con...

5.3 Data Protection Endpoints: a. Encrypt all Windows servers equipped with a Trusted Platform Module (TPM) using BitLocker with default settings.​ b. Encrypt all Storage Area Networks (SANs) utilizing their latest firmware's default encryptio...

Glossary of Abbreviations ACL: Access Control List​Cyber Readiness Center+1HackerCombat+1 ADUC: Active Directory Users and Computers​cloudsecurelab.github.io+6Interlaced+6Webopedia+6 AES: Advanced Encryption Standard​ API: Application Progr...

Baseline expectations for every DTC-managed Windows endpoint, workstation or server. Quick Machine Recovery — always on Windows Quick Machine Recovery is enabled on every managed endpoint, so a device stuck in a boot failure after a bad update can pull a remed...

Overview DTC Inc. holds all vendors to a high standard, especially those providing products, platforms, or services critical to our operations, client delivery, or infrastructure. This document outlines our baseline requirements for security, technical intero...

📘 Purpose This guide helps DTC team members properly document and migrate non-client-specific technical knowledge into Bookstack. This ensures consistent formatting, easy access, and high value for internal teams. Note: Bookstack is the official place for gen...

What Is “Top Level” in HaloPSA? Definition “Top Level” is a custom, extra organizational field in HaloPSA that lets you group Clients however you like. How We Use It at DTC We combine two pieces of information into every client’s Top Level: Industry (e.g....

ZeroTier is used for secure network access to connect devices anywhere in the world as if they were on the same physical network. This guide outlines how to sign in for the first time and how to reauthenticate. First Time Sign In Follow these instructions whe...

This is the go-to place for all things DTC tech — from everyday IT basics to advanced specialties. You'll find professional, reliable documentation and insights that power our teams and keep us on point. Can't see some documents or getting "page not found" err...

DTC's network architecture is built on firewall-centric design with complete network segmentation. The firewall handles DNS, DHCP, routing, IPS, and traffic visibility. Every device starts isolated and communicates only through explicitly permitted paths. Core...

DTC's DNS and DHCP architecture is built around one principle: the firewall is the sole DNS and DHCP server for every device on the network. No device points directly to a domain controller, external DNS, or any other DNS server. This decouples internet uptime...

Console/Support Access Primary tool: NinjaRemote (integrated with NinjaOne RMM) Quick support for end users and technician console access No permanent access required... on-demand connections Audit trail maintained through NinjaOne Site-to-Site VPN Used for ...

The standard configuration every DTC-managed Windows workstation converges to. It is enforced by scripts in ninja-one-automation that run unattended under the NinjaOne agent, so this page states what the standard is and which script holds it. The script's stat...

You probably recognize this screen, if not a screenshot is below. This is what to do when you see the Bitlocker Recovery Screen!Bitlocker Recovery Key Entry Guide When you see the blue "Bitlocker recovery" screen: Step 1: Press Esc to open more recovery opti...

DTC Security Services vs Black Talon Security A comparison of DTC's security offerings against Black Talon Security for transparent positioning and sales conversations. Last updated: March 2026 | Owner: Nate Smith Blackpoint CompassOne — What DTC Has Access T...

How to Sign Up for BookStack BookStack is where DTC keeps internal knowledge — SOPs, guides, policies, and technical documentation. Signing in with your DTC Microsoft account gives you access to private content that isn't visible to the public. What You'll Nee...

Field Details Category Server Migration / Networking / Backup & DR Author Zachary Boogher (revised by Scott Leister, April 2026; schedules revised by Z. Boogher, October 2026) Date February 10, 2026 (revised October 2026) Version 1.3 Audience Tier 1/2 Engineer...