DTC & Black Talon
DTC Security Services vs Black Talon Security
A comparison of DTC's security offerings against Black Talon Security for transparent positioning and sales conversations.
Service Comparison
| Service Category | DTC Security Services | Black Talon Security |
|---|---|---|
| Endpoint Detection & Response | ✅ MDR (Managed Detection & Response) included in base managed services | ✅ XDR (Extended Detection & Response) |
| Vulnerability Scanning | ✅ MDR add-on - Human-led remediation with DTC-scored vulnerabilities; powered by industry-leading MDR platform | ✅ Internal/external scanning with autonomous remediation |
| Fleet-Wide Vulnerability Remediation | ✅ Included in base - If a vulnerability impacts all clients and remediation is realistic with no negative impact, we fix it (it's the right thing to do) | ❌ Not mentioned |
| Third Party & OS Patching | ✅ Included in base - Industry-specific scoring and nuances; custom policies available with consultation | ❌ Not mentioned |
| Firewall Management | ✅ Included in base - DTC-leased or client-managed; policies, config, and updates fully managed | ❌ Not mentioned |
| Zero Trust Network Access | ✅ Add-on - Cloudflare ZTNA platform | ❌ Not mentioned |
| Remote Console Access | ✅ Add-on - MFA/Passkey protected via NinjaOne RMM | ❌ Not mentioned |
| Penetration Testing | 🔜 OpenText partnership planned | ✅ Human-led penetration testing |
| vCISO (Virtual Chief Information Security Officer) | ✅ Included with MDR add-on | ✅ vCISO as separate offering |
| M365 / Google Workspace Threat Protection | ✅ Add-on - Automated account locking, integrated with MDR; powered by multiple security providers | ❌ Not specifically mentioned |
| SIEM / Log Management | ✅ Add-on - AI-Powered SIEM for compliance & incident response | ❌ Not specifically mentioned |
| Security Awareness Training | ✅ Add-on - Powered by Huntress EDU | ✅ Cybersecurity awareness training |
| Phishing Simulations | ✅ Add-on - Included with Huntress EDU | ✅ Simulated phishing attacks |
| Email Security | ✅ Add-on - Microsoft Defender or OpenText Email Threat Protection | ❌ Not specifically mentioned |
| Dark Web Monitoring | ✅ MDR add-on - Powered by MDR platform + 🔜 1Password credential monitoring | ✅ Dark web scanning |
| Password Management | 🔜 1Password as a service (partnership planned) | ❌ Not mentioned |
| Incident Response | ✅ SIEM assists with incident response | ✅ Dedicated incident response service |
| Forensic Analysis | ⚠️ SIEM supports it, not offered as service | ✅ Forensic investigations offered |
| Ransomware Recovery | ✅ Work with client's cyber insurance provider | ✅ Ransomware recovery service |
| Device End-of-Life Tracking | ✅ Via RMM (standard MSP service) | ✅ Device EOL identification |
| Unified Dashboard | 🔜 Customer portal in development | ✅ EAGLEi platform |
| Reporting | ✅ Reports from all services | ✅ Via EAGLEi platform |
Key Differentiators
DTC Strengths
- Full MSP relationship - security is part of IT management, not a bolt-on
- MDR bundled with base managed services
- Proactive patching - Third party apps & Windows OS patched based on industry-specific scoring; custom policies available
- Fleet-wide vulnerability remediation - If it impacts all clients and we can fix it safely, we do it as part of standard service
- Firewall management - DTC-leased or client-managed; fully managed policies, config, and updates
- Zero Trust Network Access - Cloudflare ZTNA platform
- Secure remote access - MFA/Passkey protected console access via NinjaOne
- M365 & Google Workspace threat detection with automated response
- AI-powered SIEM for compliance
- Human-led vulnerability decisions - your Account Manager (AM) and our engineers work with you directly
- Ransomware recovery through proper channels (cyber insurance)
- Upcoming partnerships filling gaps (1Password, OpenText pen testing)
Black Talon Strengths
- Human penetration testing (available now)
- Forensic investigations as a service
- Unified dashboard (EAGLEi) already live
The Bottom Line
Black Talon sells security products. DTC is your MSP - security is integrated into the relationship.
When you work with DTC, you're not just buying a product - you're getting a managed service. Your account manager works with you on vulnerability decisions, compliance requirements, and security strategy as part of the ongoing relationship.
Notes
- DTC will not negotiate with ransomware actors - cyber insurance providers make those decisions
- All vulnerability scoring is done by DTC; clients work with their Account Manager (what we call vCIOs/vCISOs) on remediation decisions for in-production or unsupported software
- Account Managers work directly with our engineers - if a vulnerability can't just be remediated, we'll be on the phone with the client and Account Manager explaining why and working through options together
Working with Black Talon
DTC will collaborate with Black Talon when a client uses their services. However, this work requires engineer time (not service desk) and involves tools outside our standard stack. As such, consulting fees will apply for client-specific issues that require DTC involvement with Black Talon's platform or services.
We're happy to work together - just not for free.