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220 total results found
Users & Contacts
26 tables, 1 key table. End user records (USERS), portal access, user preferences, and roles.
Agents & Technicians
44 tables, 4 key tables. Agent records (UNAME), sections/teams, templates, and agent configuration.
Invoicing & Billing
40 tables, 5 key tables. Invoice headers and details, payments, charge rates, and tax configuration.
Contracts & Recurring
16 tables, 3 key tables. Contract headers, details, and recurring billing configuration.
Supplier Orders & Purchasing
16 tables, 4 key tables. Supplier order headers/details and purchase order management.
Assets & Configuration Items
27 tables, 4 key tables. Device/asset records, device changes, connections, and configuration items.
Software & Licences
7 tables, 1 key table. Software licence tracking and management.
SLA & Service Level
20 tables, 4 key tables. SLA headers, work days, holidays, and service status configuration.
Time Tracking & Scheduling
20 tables, 3 key tables. Timesheets, appointments, and schedule management.
Projects & Milestones
8 tables, 3 key tables. Project notes, tasks, and milestone tracking.
Knowledge Base
25 tables, 1 key table. Knowledge base entries (KBENTRY with 318 columns) and related entities.
Reports & Analytics
63 tables, 2 key tables. Analyzer profiles, widgets, dashboards, and reporting configuration.
Email & Communication
50 tables, 3 key tables. Mailboxes, email rules, email storage, and communication configuration.
Quotes & Opportunities
11 tables, 2 key tables. Quotation headers, details, and opportunity management.
Items & Products
33 tables, 2 key tables. Item catalog, stock management, and product configuration.
Live Chat
17 tables, 2 key tables. Live chat headers, messages, and chat configuration.
Integrations (General)
29 tables, no key tables. General integration framework tables for third-party system connections.
Vendor Integrations
83 tables, no key tables. Vendor-specific integration tables for RMM, security, accounting, and marketplace platforms.