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Josh Woollen
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Server Migration SOP (workflow)
DTC, INC. Server Migration SOP Standard Operating Procedure — Milestone Workflow & Role Assignmen...
Small Projects SOPs
DTC, INC. Small Projects SOP Standard Operating Procedure — Milestone Workflow & Role Assignments...
Offboarding/Onboarding SOPs (workflow)
DTC, INC. Offboarding & Onboarding SOP Standard Operating Procedure — Milestone Workflow & Role A...
How To Schedule A Field Install Visit
Learn the process for scheduling a field visit in the ticketing system. This guide walks you thro...
Day of IT Onboarding Checklist
Day-of Onboarding Checklist Client: ____________________ Date: ____________ Start Time: ___...
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Server Migration SOP
This is the server migration SOP workflow for scheduling Server Migration project tickets
Large Projects SOP
This is to understand the workflow in scheduling tickets in projects
Offboading/Onboarding SOPs
This SOP is to understand the workflow for scheduling tickets in these type of Projects and who i...
How to Schedule Field Visit from Service Desk Request
This is how the Project Manager will schedule field visit tickets that land on the Unassigned Ser...
Monthly Forecast SOP
this describes how the monthly forecast is created, managed and closed out each month
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