Recently Updated Pages
DTC Client Portal Testing Scenarios
Hi Beta Tester! Thank you again. Here are a few scenarios we'd like to encourage you to explore...
ZeroTier End User Guide
ZeroTier is used for secure network access to connect devices anywhere in the world as if they we...
Client Portal Beta Test User Guide
DTC Beta Tester User Guide Welcome to the DTC Beta Testing Program! We’re excited to have you ...
Client Portal FAQ
Getting Started What is the Client Portal? The Client Portal is your all-in-one platform to s...
Import HaloPSA Purchase Orders to Quickbooks as Unpaid Bills
Please note the following must be performed on the Quickbooks Desktop Azure Virtual Desktop (AVD)...
Restore From Cloud At Ridgebrook
🔧 Bare Metal Recovery from MSP360 (Staging Backup) 1. Boot into BIOS Setup Boot into the BIOS...
Site & Users - Adding Assets and Network Login to Users
Summary The goal of this document is to explain the process for adding an Asset and/or Network L...
Welcome to DTC’s Knowledge Base 📚✨
This is the go-to place for all things DTC tech — from everyday IT basics 🖥️ to advanced specialt...
Transfer FSMO Roles Using NTDSUTIL - Windows Server
On any domain controller, click Start, click Run, type Ntdsutil in the Open box, and then click...
Create Compatible MSP360 Recovery Image
For Use with MSP360 Backup Restores (DTC Standard)This guide walks you through creating a USB rec...
Contractor Functionality Overview
Our aim is simple: use on‑demand contractors from Field Nation to deliver DTC’s limited on‑site s...
Swap Workstations
📦 0. Pre‑Flight✅TaskNotes☐Confirm new workstation is fully imaged & updatedShould already have it...
🧪 Generalize "Re-Used" Images
1. 🛠️ Manual Prep: Enter Audit Mode First Before proceeding with automation, you'll need to enter...
Capture With MSP360
In our workstation lifecycle strategy, the Capture phase ensures every device has a valid, restor...
🧹 MSP360 Cleanup
Deleting Retired “Staging” Workstations and Their Backup DataUse this procedure once a workstatio...
Upgrade To Windows Supported OS
🚀 Windows OS Upgrade — Self‑Service GuideChapter “Upgrade” — Workstation Lifecycle: The Image Pla...
🧭 End-to-End Workstation Deployment Process
Introduction Workstation Lifecycle: The Image Playbook is DTC’s no‑nonsense recipe for shepherdi...
Restore From Local, While On-Site
Client "Top Level"
What Is “Top Level” in HaloPSA? Definition “Top Level” is a custom, extra organizational field ...
Welcome To The DTC Client Portal
“Simplicity breeds security.” Imagine opening a book that promises to make the complex world of ...