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Deleting Retired “Staging” Workstations and Their Backup DataUse this procedure once a workstation swap is fully verified and its image is no longer needed. The steps below erase both the computer record and all cloud/SMB backup data tied to the staging@dtctod...

🚀 Windows OS Upgrade — Self‑Service GuideChapter “Upgrade” — Workstation Lifecycle: The Image PlaybookUse this procedure to run a hands‑off, in‑place upgrade to Windows 11 23H2—our current standard build—using the NinjaRMM script Windows 11 Upgrade. The script...

This is the go-to place for all things DTC tech — from everyday IT basics 🖥️ to advanced specialties like Dell SANs 💾. You’ll find professional, reliable documentation and insights that power our teams and keep us on point. ⚠️ Can’t see some documents or gett...

This document provides a comprehensive overview of the workstation configuration and optimization scripts in the enhancement/workstation-standards feature branch. Overview These PowerShell scripts are designed for MSP deployment via RMM platforms to standard...

You probably recognize this screen, if not a screenshot is below. This is what to do when you see the Bitlocker Recovery Screen!Bitlocker Recovery Key Entry Guide When you see the blue "Bitlocker recovery" screen: Step 1: Press Esc to open more recovery opti...