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171 total results found

Workload-Instance Bucket Architecture

DTC's Pillars of Technology Backup & Data Protection

This page defines how DTC provisions cloud object storage for backup workloads, and DTC-built applications, that handle multi-tenancy at the application layer. Companion to Cloud Backup Architecture Standards, which covers the per-(client, location, workload) ...

Email Address Architecture

DTC's Pillars of Technology

Email addresses are identity surfaces. Every address we publish encodes who it routes to, what trust level it carries, what services authenticate against it, and how outbound mail signed with it gets validated. Addresses chosen casually create real cost: mail ...

HaloPSA REST API v2 — Swagger Spec

HaloPSA API Reference System Configuration & Administration

Live OpenAPI 3.0.1 spec for the HaloPSA REST API v2. 952 paths, 760 schemas. Use this as the authoritative field-level reference when the endpoint pages in this book don't carry enough detail. Spec Location Path Live URL https://dtcdev.halopsa.com/api...

Quote Samples

HaloPSA API Reference Quotes & Orders

Captured /Quotation POST payloads from real Halo UI interactions or worked-out shapes the DTC Client Portal exercises. Useful for: Reproducing edge cases against a local stack (e.g. seeding test data via curl). Comparing what the portal sends vs what the Halo...

Employee Onboarding, Role Changes, and Offboarding (Employee Lifecycle)

DTC's Client Public Resources Human Resources

When someone joins your team, changes roles, or leaves, DTC handles the technology side: accounts, email, licenses, application access, equipment, and secure data cleanup. This page explains how to request that work and includes the request form. It applies to...

Open Backup Failure Tracker

Backup Operations

Running record of clients whose backups are currently failing, how long they have been failing, and which leg (local or cloud) is broken. This is an operational log, not a standard — it is expected to change daily. For the policy this measures against, see Bac...

Backup Methodology & Direction

DTC's Pillars of Technology Backup & Data Protection

Status: direction, not yet standard. This page records where DTC's data protection model is heading, why, and how it would be built. The authoritative, in-force policy remains Backup & Data Protection Standards. Nothing here changes a client configuration unti...

What DTC Does — Complete Service Catalog

DTC's Client Public Resources Our Services

Provided by DTC Inc. | Reviewed Annually | Version 2.0 — September 2026 This document lists everything DTC offers, grouped by what it does for your organization. It is a catalog, not an invoice. Important: This page shows the full range of what we offer. It do...

Endpoint Hardware Purchasing Standard

DTC's Pillars of Technology Our Workstations

This document defines the hardware specification a laptop or desktop must meet before DTC buys it — for our own staff and for client endpoints under a managed services agreement. It is the authoritative reference for what goes on a quote, what must be read off...