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Workload-Instance Bucket Architecture
This page defines how DTC provisions cloud object storage for backup workloads, and DTC-built applications, that handle multi-tenancy at the application layer. Companion to Cloud Backup Architecture Standards, which covers the per-(client, location, workload) ...
Email Address Architecture
Email addresses are identity surfaces. Every address we publish encodes who it routes to, what trust level it carries, what services authenticate against it, and how outbound mail signed with it gets validated. Addresses chosen casually create real cost: mail ...
HaloPSA REST API v2 — Swagger Spec
Live OpenAPI 3.0.1 spec for the HaloPSA REST API v2. 952 paths, 760 schemas. Use this as the authoritative field-level reference when the endpoint pages in this book don't carry enough detail. Spec Location Path Live URL https://dtcdev.halopsa.com/api...
Quote Samples
Captured /Quotation POST payloads from real Halo UI interactions or worked-out shapes the DTC Client Portal exercises. Useful for: Reproducing edge cases against a local stack (e.g. seeding test data via curl). Comparing what the portal sends vs what the Halo...
Employee Onboarding, Role Changes, and Offboarding (Employee Lifecycle)
When someone joins your team, changes roles, or leaves, DTC handles the technology side: accounts, email, licenses, application access, equipment, and secure data cleanup. This page explains how to request that work and includes the request form. It applies to...