DTC & Black Talon
DTC Security Services vs Black Talon Security
A comparison of DTC's security offerings against Black Talon Security for competitive positioning and sales conversations.
Service Comparison
| Service Category |
DTC Security Services |
Black Talon Security |
| Endpoint Detection & Response |
✅ MDR included in base managed services |
✅ XDR (Extended Detection & Response) |
| Vulnerability Scanning |
✅ Advanced stack add-on - Human-led remediation with DTC-scored vulnerabilities |
✅ Internal/external scanning with autonomous remediation |
| Fleet-Wide Vulnerability Remediation |
✅ Included in base - If a vulnerability impacts all clients and remediation is realistic with no negative impact, we fix it (it's the right thing to do) |
❌ Not mentioned |
| Third Party & OS Patching |
✅ Included in base - Industry-specific scoring and nuances; custom policies available with consultation |
❌ Not mentioned
Firewall Management
✅ Included in base - DTC-leased or client-managed; policies, config, and updates fully managed
❌ Not mentioned
Zero Trust Network Access
✅ Cloudflare ZTNA platform
❌ Not mentioned
Remote Console Access
✅ MFA/Passkey protected via NinjaOne RMM
❌ Not mentioned
Penetration Testing
🔜 OpenText partnership planned
✅ Human-led penetration testing
Security Risk Assessments / vCISO
✅ Included with advanced stack
✅ Risk assessments + vCISO as separate offerings
M365 / Google Workspace Threat Protection
✅ Add-on - Automated account locking, integrated with MDR
❌ Not specifically mentioned
SIEM / Log Management
✅ Add-on - AI-Powered SIEM for compliance & incident response
❌ Not specifically mentioned
Security Awareness Training
✅ Add-on - Powered by Huntress EDU
✅ Cybersecurity awareness training
Phishing Simulations
✅ Add-on - Included with Huntress EDU
✅ Simulated phishing attacks
Email Security
✅ Add-on - Microsoft Defender or OpenText Email Threat Protection
❌ Not specifically mentioned
Dark Web Monitoring
✅ Blackpoint (advanced stack) + 🔜 1Password credential monitoring
✅ Dark web scanning
Password Management
🔜 1Password as a service (partnership planned)
❌ Not mentioned
Incident Response
✅ SIEM assists with incident response
✅ Dedicated incident response service
Forensic Analysis
⚠️ SIEM supports it, not offered as service
✅ Forensic investigations offered
Ransomware Recovery
✅ Work with client's cyber insurance provider
✅ Ransomware recovery service
Device End-of-Life Tracking
✅ Via RMM (standard MSP service)
✅ Device EOL identification
Unified Dashboard
🔜 Customer portal in development
✅ EAGLEi platform
Reporting
✅ Reports from all services
✅ Via EAGLEi platform
Key Differentiators
DTC Strengths
- Full MSP relationship - security is part of IT management, not a bolt-on
- MDR bundled with base managed services
- Proactive patching - Third party apps & Windows OS patched based on industry-specific scoring; custom policies available
- Fleet-wide vulnerability remediation - If it impacts all clients and we can fix it safely, we do it as part of standard service
- Firewall management - DTC-leased or client-managed; fully managed policies, config, and updates
Zero Trust Network Access - Cloudflare ZTNA platform
Secure remote access - MFA/Passkey protected console access via NinjaOne
M365 & Google Workspace threat detection with automated response
AI-powered SIEM for compliance
Human-led vulnerability decisions with your account manager
Ransomware recovery through proper channels (cyber insurance)
Upcoming partnerships filling gaps (1Password, OpenText pen testing)
Black Talon Strengths
- Human penetration testing (available now)
- Forensic investigations as a service
- Unified dashboard (EAGLEi) already live
The Bottom Line
Black Talon sells security products. DTC is your MSP - security is integrated into the relationship.
When you work with DTC, you're not just buying a product - you're getting a managed service. Your account manager works with you on vulnerability decisions, compliance requirements, and security strategy as part of the ongoing relationship.
Notes
- DTC will not negotiate with ransomware actors - cyber insurance providers make those decisions
- All vulnerability scoring is done by DTC; clients work with their account manager on remediation decisions for in-production or unsupported software
