DTC & Black Talon
DTC Security Services vs Black Talon Security
A comparison of DTC's security offerings against Black Talon Security for competitive positioning and sales conversations.
Service Comparison
| Service Category | DTC Security Services | Black Talon Security |
|---|---|---|
| Endpoint Detection & Response | ✅ MDR included in base managed services | ✅ XDR (Extended Detection & Response) |
| Vulnerability Scanning | ✅ Advanced stack add-on - Human-led remediation with DTC-scored vulnerabilities | ✅ Internal/external scanning with autonomous remediation |
| Fleet-Wide Vulnerability Remediation | ✅ Included in base - If a vulnerability impacts all clients and remediation is realistic with no negative impact, we fix it (it's the right thing to do) | ❌ Not mentioned |
| Third Party & OS Patching | ✅ Included in base - Industry-specific scoring and nuances; custom policies available with consultation | ❌ Not mentioned |
| Firewall Management | ✅ Included in base - DTC-leased or client-managed; policies, config, and updates fully managed | ❌ Not mentioned |
| Zero Trust Network Access | ✅ Cloudflare ZTNA platform | ❌ Not mentioned |
| Remote Console Access | ✅ MFA/Passkey protected via NinjaOne RMM | ❌ Not mentioned |
| Penetration Testing | 🔜 OpenText partnership planned | ✅ Human-led penetration testing |
| Security Risk Assessments / vCISO | ✅ Included with advanced stack | ✅ Risk assessments + vCISO as separate offerings |
| M365 / Google Workspace Threat Protection | ✅ Add-on - Automated account locking, integrated with MDR | ❌ Not specifically mentioned |
| SIEM / Log Management | ✅ Add-on - AI-Powered SIEM for compliance & incident response | ❌ Not specifically mentioned |
| Security Awareness Training | ✅ Add-on - Powered by Huntress EDU | ✅ Cybersecurity awareness training |
| Phishing Simulations | ✅ Add-on - Included with Huntress EDU | ✅ Simulated phishing attacks |
| Email Security | ✅ Add-on - Microsoft Defender or OpenText Email Threat Protection | ❌ Not specifically mentioned |
| Dark Web Monitoring | ✅ Blackpoint (advanced stack) + 🔜 1Password credential monitoring | ✅ Dark web scanning |
| Password Management | 🔜 1Password as a service (partnership planned) | ❌ Not mentioned |
| Incident Response | ✅ SIEM assists with incident response | ✅ Dedicated incident response service |
| Forensic Analysis | ⚠️ SIEM supports it, not offered as service | ✅ Forensic investigations offered |
| Ransomware Recovery | ✅ Work with client's cyber insurance provider | ✅ Ransomware recovery service |
| Device End-of-Life Tracking | ✅ Via RMM (standard MSP service) | ✅ Device EOL identification |
| Unified Dashboard | 🔜 Customer portal in development | ✅ EAGLEi platform |
| Reporting | ✅ Reports from all services | ✅ Via EAGLEi platform |
Key Differentiators
DTC Strengths
- Full MSP relationship - security is part of IT management, not a bolt-on
- MDR bundled with base managed services
- Proactive patching - Third party apps & Windows OS patched based on industry-specific scoring; custom policies available
- Fleet-wide vulnerability remediation - If it impacts all clients and we can fix it safely, we do it as part of standard service
- Firewall management - DTC-leased or client-managed; fully managed policies, config, and updates
- Zero Trust Network Access - Cloudflare ZTNA platform
- Secure remote access - MFA/Passkey protected console access via NinjaOne
- M365 & Google Workspace threat detection with automated response
- AI-powered SIEM for compliance
- Human-led vulnerability decisions with your account manager
- Ransomware recovery through proper channels (cyber insurance)
- Upcoming partnerships filling gaps (1Password, OpenText pen testing)
Black Talon Strengths
- Human penetration testing (available now)
- Forensic investigations as a service
- Unified dashboard (EAGLEi) already live
The Bottom Line
Black Talon sells security products. DTC is your MSP - security is integrated into the relationship.
When you work with DTC, you're not just buying a product - you're getting a managed service. Your account manager works with you on vulnerability decisions, compliance requirements, and security strategy as part of the ongoing relationship.
Notes
- DTC will not negotiate with ransomware actors - cyber insurance providers make those decisions
- All vulnerability scoring is done by DTC; clients work with their account manager on remediation decisions for in-production or unsupported software