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DTC & Black Talon

DTC Security Services vs Black Talon Security

A comparison of DTC's security offerings against Black Talon Security for competitive positioning and sales conversations.

Service Comparison

Service Category DTC Security Services Black Talon Security
Endpoint Detection & Response ✅ MDR included in base managed services ✅ XDR (Extended Detection & Response)
Vulnerability Scanning ✅ Advanced stack add-on - Human-led remediation with DTC-scored vulnerabilities ✅ Internal/external scanning with autonomous remediation
Fleet-Wide Vulnerability Remediation
✅ Included in base - If a vulnerability impacts all clients and remediation is realistic with no negative impact, we fix it (it's the right thing to do) ❌ Not mentioned Third Party & OS Patching ✅ Included in base - Industry-specific scoring and nuances; custom policies available with consultation ❌ Not mentioned Penetration Testing 🔜 OpenText partnership planned ✅ Human-led penetration testing Security Risk Assessments / vCISO ✅ Included with advanced stack ✅ Risk assessments + vCISO as separate offerings MicrosoftM365 365/ Google Workspace Threat Protection ✅ Add-on - Automated account locking, integrated with MDR ❌ Not specifically mentioned SIEM / Log Management ✅ Add-on - AI-Powered SIEM for compliance & incident response ❌ Not specifically mentioned Security Awareness Training ✅ Add-on - Powered by Huntress EDU ✅ Cybersecurity awareness training Phishing Simulations ✅ Add-on - Included with Huntress EDU ✅ Simulated phishing attacks Email Security ✅ Add-on - Microsoft Defender or OpenText Email Threat Protection ❌ Not specifically mentioned Dark Web Monitoring ✅ Blackpoint (advanced stack) + 🔜 1Password credential monitoring ✅ Dark web scanning Password Management 🔜 1Password as a service (partnership planned) ❌ Not mentioned Incident Response ✅ SIEM assists with incident response ✅ Dedicated incident response service Forensic Analysis ⚠️ SIEM supports it, not offered as service ✅ Forensic investigations offered Ransomware Recovery ✅ Work with client's cyber insurance provider ✅ Ransomware recovery service Device End-of-Life Tracking ✅ Via RMM (standard MSP service) ✅ Device EOL identification Unified Dashboard 🔜 Customer portal in development ✅ EAGLEi platform Reporting ✅ Reports from all services ✅ Via EAGLEi platform

Key Differentiators

DTC Strengths

  • Full MSP relationship - security is part of IT management, not a bolt-on
  • MDR bundled with base managed services
  • MicrosoftProactive 365-patching - Third party apps & Windows OS patched based on industry-specific scoring; custom policies available
Fleet-wide vulnerability remediation - If it impacts all clients and we can fix it safely, we do it as part of standard service M365 & Google Workspace threat detection with automated response AI-powered SIEM for compliance Human-led vulnerability decisions with your account manager Ransomware recovery through proper channels (cyber insurance) Upcoming partnerships filling gaps (1Password, OpenText pen testing)

Black Talon Strengths

  • Human penetration testing (available now)
  • Forensic investigations as a service
  • Unified dashboard (EAGLEi) already live

The Bottom Line

Black Talon sells security products. DTC is your MSP - security is integrated into the relationship.

When you work with DTC, you're not just buying a product - you're getting a managed service. Your account manager works with you on vulnerability decisions, compliance requirements, and security strategy as part of the ongoing relationship.

Notes

  • DTC will not negotiate with ransomware actors - cyber insurance providers make those decisions
  • All vulnerability scoring is done by DTC; clients work with their account manager on remediation decisions for in-production or unsupported software