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60 total results found

Security & Single Sign-On

HaloPSA API Reference

Authentication, SSO, and security endpoints

Releases & Change Management

HaloPSA API Reference

Release and change management endpoints

Chat & Collaboration

HaloPSA API Reference

Chat and collaboration endpoints

Integration Framework

HaloPSA API Reference

Core integration framework endpoints

Vendor Integrations: RMM & Security

HaloPSA API Reference

RMM and security vendor integration endpoints

Vendor Integrations: Accounting

HaloPSA API Reference

Accounting vendor integration endpoints

Vendor Integrations: Marketplace & Distribution

HaloPSA API Reference

Marketplace and distribution vendor integration endpoints

Social Media, CRM & Notifications

HaloPSA API Reference

Social media, CRM, and notification endpoints

System Configuration & Administration

HaloPSA API Reference

System-level configuration and administration endpoints

DTC Client Portal

DTC's Client Public Resources

User guide for DTC's Client Portal at my.dtctoday.com. Covers account setup, the dashboard, support tickets, quotes, billing, approvals, payment methods, profile management, and frequently asked questions.

Tickets (Faults)

HaloPSA Database Schema

39 tables, 13 key tables. Core ticket/fault tables including FAULTS (757 cols), FAULTARC, FAULTAPPROVAL, and related entities.

Ticket Configuration

HaloPSA Database Schema

46 tables, 7 key tables. Request types, statuses, outcomes, categories, workflows, and standard request templates.

Actions (Ticket Notes)

HaloPSA Database Schema

7 tables, 3 key tables. Ticket actions, notes, replies, and action types.

Clients & Sites

HaloPSA Database Schema

29 tables, 5 key tables. Client records (AREA), sites, service sites, organisations, and companies.

Users & Contacts

HaloPSA Database Schema

26 tables, 1 key table. End user records (USERS), portal access, user preferences, and roles.

Agents & Technicians

HaloPSA Database Schema

44 tables, 4 key tables. Agent records (UNAME), sections/teams, templates, and agent configuration.

Invoicing & Billing

HaloPSA Database Schema

40 tables, 5 key tables. Invoice headers and details, payments, charge rates, and tax configuration.

Contracts & Recurring

HaloPSA Database Schema

16 tables, 3 key tables. Contract headers, details, and recurring billing configuration.