Restore From Cloud At Ridgebrook

🔧 Bare Metal Recovery from MSP360 (Staging Backup)

1. Boot into Recovery

Insert and boot to the MSP360 Recovery Disk on the target machine.

2. Launch Bare Metal Recovery

From the Recovery Environment menu, choose “Bare Metal Recovery"

3. Authenticate with MSP360

Enter your MSP360 account credentials (Username/Password)

o Credentials below are stored in 1Password - https://start.1password.com/open/i?a=QF5SHHOLYVG5TMAI3PF2TQM5GA&v=wcqnpbfbjggdea6jruotfavnou&i=x6jk3ody2jemuok3ewcfnzajx4&h=team-dtc.1password.com

4. Select the Storage Location

Choose “Staging Storage (Restore Only)” from the list of available locations.

5. Troubleshooting: Missing Staging Storage

If the Staging Storage is not listed:

1. Exit the Bare Metal Recovery interface.

2. From the main menu, go to: Tools → Backup.

3. Switch to the “Backup Storage” tab — confirm the Staging Storage appears here.

4. Exit the Backup tool and return to Bare Metal Recovery — the Staging Storage should now be listed.

6. Select Backup Job

Choose the backup job named “Staging Job".

7. Locate the Backup Image

Navigate to and select the appropriate backup set

Structure: Company > Location > ComputerName

8. Select the Backup Version

Select the Latest version available as the restore point.

Click Yes to Retrieve archive content from storage.

9. Review Partition Layout

You should now see the partition layout from the backup image. Click Next to proceed.

From the partition screen you can change the target size of the drive to be smaller if it is bigger than the local systems drive by clicking on the underlined amount.

Please check that the Used amount isn't bigger than the local drive before making this change.

10. Choose Local Disk

Ensure the correct physical disk on the local machine is selected as the destination.

11. Configure Logging/Notifications

Proceed through the Notifications and Logging screen (default settings are fine). Click Next.

12. Confirm & Restore

On the Summary page, review settings. Click Finish to start the restore process.

13. Completion

Once you receive the message stating the restore has completed, close the Restore tool.

14. Final Step

Exit the Recovery Environment and boot into the restored system image.