Restore From Cloud At Ridgebrook

🔧 Bare Metal Recovery from MSP360 (Staging Backup)

1. Boot into Recovery

Insert and boot to the MSP360 Recovery Disk on the target machine.

2. Launch Bare Metal Recovery

From the Recovery Environment menu, choose “Bare Metal Recovery"

3. Authenticate with MSP360

Enter your MSP360 account credentials (Username/Password)(staging@dtctoday.com was used in the example below)

o Credentials are stored in 1Password if needed - https://start.1password.com/open/i?a=QF5SHHOLYVG5TMAI3PF2TQM5GA&v=wcqnpbfbjggdea6jruotfavnou&i=x6jk3ody2jemuok3ewcfnzajx4&h=team-dtc.1password.com

4. Select the Storage Location

Choose “Staging Storage (Restore Only)” from the list of available locations.

5. Troubleshooting: Missing Staging Storage

If the Staging Storage is not listed:

1. Exit the Bare Metal Recovery interface.

2. From the main menu, go to: Tools → Backup.

3. Switch to the “Backup Storage” tab — confirm the Staging Storage appears here.

4. Exit the Backup tool and return to Bare Metal Recovery — the Staging Storage should now be listed.

6. Select Backup Job

Select Bare Metal Recovery.

Select Staging Storage.

7. Locate the Backup Image

Select the computer to restore.

Structure: Company > Location > ComputerName

Choose the backup job named “Staging Job" to restore.

Select the Latest version available as the restore point

Click Yes to retrieve archive content.

Select all partitions.

Select the physical disk destination for the restore.

Click Next.