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Core Tickets (Faults)
Fault/ticket endpoints and schemas — list, get, create, update, delete tickets
Actions
Ticket action endpoints — notes, replies, time entries, attachments
Ticket Configuration
Ticket type, status, priority, category, and SLA configuration endpoints
Users & Agents
User and agent management endpoints and schemas
Clients & Sites
Client and site management endpoints
Invoices & Billing
Invoice and billing endpoints and schemas
Quotes & Orders
Quote and order endpoints and schemas
Contracts
Contract management endpoints and schemas
Projects
Project management endpoints and schemas
Items & Inventory
Item catalog and inventory endpoints
Assets & Devices
Asset and device management endpoints and schemas
Knowledge Base
Knowledge base article endpoints and schemas
Email & Communications
Email, mailbox, and communication endpoints
Scheduling & Time Management
Appointment, scheduling, and time entry endpoints
Automation & Workflows
Workflow, automation, and rule endpoints
Reporting & Views
Report and view configuration endpoints